Online shopping surge brings changes to UAE e-commerce space

Sunday, 19 April 2020 13:29

Managing customer expectations is becoming a major challenge for online retailers and delivery platforms.

With demand surging following the COVID-19 outbreak, e-commerce companies are looking at different ways to cope with last-mile logistics and the changing needs of shoppers.

Many of them have even tweaked their business models to keep pace with the growth.

Ravi Tharoor, Chief Strategy & Commercial Officer of the delivery services firm Jeebly, told ARN News how things have changed in the last few weeks.

He also explained how there are different variables working behind the scenes to ensure that the orders are fulfilled within a set timeframe.

More from Business

UAE advances agentic AI project targeting 50% of government operations

The UAE has launched the strategic phase of its agentic AI project, which aims to convert 50 per cent of federal government operations, services and tasks to AI-driven models within two years.
Dubai Business Forum – China to be held in Shenzhen in October

Dubai Chambers will host the Dubai Business Forum – China in Shenzhen on October 14, bringing together government officials, business leaders and investors from the two markets.
UAE-BRICS non-oil trade tops $312 billion

UAE Minister of Foreign Trade Dr Thani bin Ahmed Al Zeyoudi has taken part in a meeting of BRICS trade ministers in Jaipur, India, focused on strengthening trade and economic cooperation between member countries.
ADNOC affirms commitment to meeting customer requirements despite challenges

ADNOC says it remains focused on meeting customer needs despite challenging circumstances, following unprovoked attacks targeting its people and assets.