ARN News helps resident get refund from Viagogo

Sunday, 31 March 2019 13:25

A woman who was a victim of fake tickets on Viagogo has been able to recover her money after she reached out to ARN News team.

Nadine had contacted ARN News after she lost AED 2,500 when she tried to buy tickets to Cirque Du Soleil in Abu Dhabi on Viagogo.

She expressed relief at being refunded.

In a statement to ARN News, Viagogo said: "If a customer has any problems with their tickets, we urge them to contact us immediately on our event day hotline.

"We are often able to find replacement tickets right away, and in the rare instances we are not able to, customers receive a full refund."

More from UAE News

UAE, Bahrain coordinate 100‑tonne Gaza aid shipment

Bahrain's Royal Humanitarian Foundation has dispatched a 100-tonne urgent relief shipment to the Gaza Strip in coordination with the UAE's Operation Chivalrous Knight 3 and the Emirates Red Crescent.
Child’s quad bike ride lands parent in legal trouble

Dubai Police have confiscated a recreational motorbike and taken legal action against a guardian after traffic patrols stopped a child riding on a public street, accompanied by another child.
UAE sends 30 tonnes of aid to drought-hit Kenya

The UAE has sent 30 tonnes of food aid to Kenya to support families hit by severe drought and worsening climate conditions.
UAE calls for end to crisis in Sudan at Quad meeting in New York

UAE's Minister of State, Sheikh Shakhboot bin Nahyan Al Nahyan, has stressed the need for a permanent ceasefire and an unconditional humanitarian truce in Sudan during the Quad meeting in New York.