'Dubai Welcome' brings warm hospitality to DXB travellers

Dubai Airports is rolling out a series of welcome experiences this month, bringing a touch of Arabian hospitality to travellers arriving, returning home or transiting through DXB.

Across Terminal 3, passengers can enjoy live music, complimentary refreshments and small gestures designed to make their journey more welcoming.

Children are being greeted by mascots from Dubai Police and the General Directorate of Identity and Foreigners Affairs.

Families arriving in Dubai can also create personalised welcome signs, while passengers heading to Dubai by taxi are welcomed with cold towels, refreshments and treats.

Transit passengers can enjoy live regional music, along with complimentary snacks and drinks at transfer desks.

Dubai Airports is also inviting travellers to take part in the I Heart DXB installation near Gate B28.

Guests can upload a selfie to become part of a digital portrait of Dubai in the colours of the UAE flag, and leave a personal message on a community wall.

The welcome experiences will continue throughout August as Dubai Airports aims to make DXB feel warmer, more personal and more connected for travellers.

Weeeeeeeeeelcome to Dubai 💙

We’ve missed you, and we’re so excited to welcome you with a little taste of our Arabian hospitality. Keep an eye out as you arrive at or transit through DXB. We’ve got smiles, music, treats and a few surprises waiting for you along the way ✈️… pic.twitter.com/foGNyBklLz

— DXB (@DXB) August 20, 2026