Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
Uzbekistan launches 'Uzbek Reading Challenge' inspired by UAE
Uzbek President Shavkat Mirziyoyev has launched the Uzbek Reading Challenge, an extension of the Arab Reading Challenge that was introduced by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister and Ruler of Dubai.
Dubai Police returns lost bag with silver bars worth AED 2 million
The General Department of Airport Security at Dubai Police has successfully returned a handbag containing silver bars valued at approximately AED 2 million to a passenger, following intensive efforts by the authority at DXB's Terminal 1.
No school fee increase in Dubai for next academic year
Dubai's Knowledge and Human Development Authority (KHDA) has confirmed there will be no increase in private school fees for the 2026-27 academic year.
Over 180 new services to be added to 'DubaiNow' app
More than 180 new services will be added to Digital Dubai's "DubaiNow" application by the end of February 2027, in an effort to further unify government services through a digital channel.
