Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE condemns Israeli settler attacks in occupied West Bank
The UAE has strongly condemned attacks by Israeli settlers on villages in the occupied West Bank, calling on the Israeli government to hold those responsible accountable.
UAE expresses solidarity with France over wildfires
The UAE has expressed its solidarity with France as devastating wildfires continue to sweep across the country's southwest, forcing the evacuation of around 220,000 people and threatening the outskirts of Bordeaux.
UAE offers condolences to Syria after deadly bus crash
The UAE has expressed its condolences to Syria following the fatal bus crash on the Damascus–Deir ez-Zor highway.
UAE President, UK Prime Minister discuss bilateral relations
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan has held his first talks with UK Prime Minister Andy Burnham since his appointment, with the two leaders reaffirming their commitment to strengthening relations between the UAE and the United Kingdom.
6:00am - 10:00am
10:00am - 1:00pm
