Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.

UAE confirms school calendar for next three years
UAE announces Eid Al Fitr holidays for public, private sectors
UAE backs next-gen leaders with major scholarship programme
Ajman Crown Prince reviews preparations for 'Humaid Air Bridge'
