Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE announces new cut-off age for KG, Grade 1 school admissions
Starting the 2026–2027 academic year, the cut-off age for admissions to Kindergarten and Grade 1 will shift to December 31, from the previous date of August 31.
UAE issues yellow alert as dusty conditions reduce visibility
Motorists have been advised to exercise caution on the road after UAE weather bureau issued a yellow dust alert and warned of visibility dropping to less than 2,000 metres in some parts.
Traffic diversions in Ras Al Khor for Dubai Metro Blue Line works
Dubai’s Roads and Transport Authority (RTA) has advised motorists of new traffic diversions in Ras Al Khor as construction works continue for the Metro Blue Line project.
UAE set for second phase of single-use plastic ban
The UAE is set to significantly widen its ban on single-use plastics, with the second phase coming into effect on January 1, 2026.
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