Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
H.H. Sheikh Mohammed reviews updates on key national initiatives
His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, has reviewed updates on key national initiatives that aim to strengthen the UAE’s leadership in future-oriented sectors.
UAE supports efforts for immediate truce in Sudan
The UAE has reaffirmed its support for regional and international efforts towards an immediate humanitarian truce and comprehensive ceasefire in Sudan to enhance aid deliveries to those impacted by the devastating conflict.
UAE unveils AED 170 billion road, transport plan to ease traffic
The UAE has announced a AED 170 billion package of national transport and road projects to be completed by 2030, aimed at easing congestion and improving mobility across the country.
Dubai rolls out new taxi fares for app bookings
Dubai’s Roads and Transport Authority (RTA) has rolled out a new fare structure for taxis booked via smart apps, but the changes will not affect passengers hailing taxis directly on the street.
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